Excellent article on strategic talent management. A few additional areas of focus I would add: 1. Actively develop your managers and leaders – many companies still overlook the essential of creating a positive experience for employees. Trust increases, moral improves, and high potentials are more likely to stay. 2. Engage employees in learning experiences that leverage the excitement of your brand and the experiences of your customers. Better yet, talk to your customers, and let your employees share and learn from their own experiences as customers.improve-employee-retention-recruiting